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Business Administrator

2021-04-28 2021-06-27 Job Snob

Full Time

Austin

The Business Administrator is responsible for all functions of daily clinic operations, including but not limited to Overall Leadership, Human Resources, Administrative and Clinical operations, Business Finances, Marketing and Information Technology.

JOB SUMMARY:    Our leading plastic surgery clinic specializes in both surgical and nonsurgical cosmetic treatments for the breast, body, and face in Austin, TX. We are hiring a Business Administrator with a minimum of 5 years of related professional experience or educational background. As the Business Administrator, you will recruit talented team members, professionally develop staff, strategically problem solve, and implement best practices in the industry to ensure that we have the most uplifting patient experiences.

The ideal candidate would be familiar with health, wellness, excellence in hospitality, safety in the practice of cosmetic medicine, and believes wholeheartedly in cultivating lifetime relationships with others.

EDUCATION AND EXPERIENCE:

  1. Five years’ experience as a business or practice administrator
  2. College degree, including business-related courses (sales and marketing emphasis) is a plus.

CORE COMPETENCIES:

  • Proficient in MS Word, Excel, Outlook, PowerPoint, Xero Accounting, Quickbooks, Adobe PDF, and use of an electronic medical record (experience with PatientNOW is a plus).
  • Excellent communication skills, oral and written.
  • Strong interpersonal skills with employees and clients.
  • Must be customer service oriented with quality care focus.
  • Personally driven with a growth mindset to learn and work toward shared goals that are established quarterly to help grow the practice.
  • Experienced in creating and managing budgets.
  • Proficient with Financial Reporting.
  • Comfortable working with executive level, managing partner, physicians, advanced nursing providers, aestheticians, decision-making individuals in organizations.
  • Exhibits strong knowledge of all services and products.
  • Effective organization skills with attention to detail.
  • Ability to manage multiple projects simultaneously.
  • Present a highly professional and positive image with high emotional intelligence.

JOB REQUIREMENTS INCLUDE BUT ARE NOT LIMITED TO:

Administrative Functions

  • Participate with physician(s) in implementing the clinic’s mission and growth in response to changing needs.
  • Provide leadership in the conception, planning, development and implementation of clinic business plans.
  • Recommend, develop and updates strategic long and short-term plans to support Managing Partner’s vision and goals.
  • Ensure clinic compliance with all regulatory agencies governing heal care delivery and the rules of accrediting bodies. Monitor operations, programs physical properties and initiate appropriate changes.
  • Delegate authority and responsibility to management team members that advances professional development of our staff to create Lifetime Relationships within the organization
  • Enhance operational effectiveness, emphasizing cost containment without jeopardizing important innovation or quality of care.
  • Inform physician(s) about current problems and medical activities relating to the clinic to facilitate policy making as required.
  • Serve as liaison and channel of communication between the managing physician and the medical/administrative staff in an eloquent manner that empowers staff to embrace policies and procedures.
  • Review and maintain purchasing contracts to assure consumables are purchased at the most reasonable cost.
  • Develop, review and maintain vendor relationships to ensure high quality in vendor services
  • Review and maintain business and medical licenses, membership association dues are in current status.
  • Review and maintain all business insurance coverage to ensure levels of coverage and cost associated are optimal for the clinic size and expected growth.
  • Develop and implement policies and procedures as required.
  • Assist in development of marketing strategies with physician leaders and marketing personnel.
  • Develop and maintain policies relating to OSHA, CPR Training, HIPAA and HITECH regulations to ensure regulatory compliance at all times.
  • Other administrative functions for providers as required.

Human Resources

  • Review and develop job requirements and needs related to clinic operational efficiencies recommend positions to physician mangers.
  • Participate in selection process, interview and hiring of all new staff.
  • Oversee Administrative Liaison with payroll processing, commission reporting
  • Participate and make recommendations in 90-day new-employee review and annual review of all staff members including disciplinary actions and/or termination of any staff member as needed.
  • Implement onboarding process and training of all new staff members including completion of all new employee documents, safety training, review of policies and procedures and orientation to clinic according to their job function.
  • Resolve any medical-administrative problems and keep lines of communication open with staff to ensure high employee morale and a professional, healthful clinic atmosphere.
  • Review and recommend benefit programs as needed by organization.
  • Review and determine wages and salaries for all personnel using Allergan APC/BSM Consulting as resource

Financial            

  • Work with Financial Consultants to:
    • Oversee the business and financial affairs of the clinic and assure sound fiscal management.
    • Review and report on budgeting, cash flow, accounting and month end reconciliation with physician manger using tax accountants as a resource.
    • Maintain Accounts Payable in a current status with every effort to keep aging less then 60 days.
    • Review company financial production reporting as produced by outside accountants with physician manager monthly.
    • Identify and analyze profitability of each provider and revenue center to ensure that service provider or treatment is financially profitable for the clinic.
  • Oversee Administrative Liaison to ensure that daily reconciliation and deposits of patient accounts are accurate.
  • Review and maintain the process (outsourced) with regard to coding and billing of insurance claims for patient accounts, including timely filing, follow up and medical records as required. This will be phased out by the end of 2021.
  • Supervise Patient Accounts for timely charge posting for receivables and AR aging of cosmetic cases.
  • Oversee inventory controls created by Nonsurgical Business Development Manager to ensure that reporting for inventory to assure accuracy with product sales.
  • Ability to work with patients regarding questions and financial issues with patient accounts.

Professional Duties        

  • Maintain strictest confidentiality in all aspects of clinic business.
  • Maintain professional affiliations and enhance professional development to keep current in the latest healthcare trends and developments.
  • Maintain Physician Credentials, Board License Renewal, Membership Renewals, hospital credentialing on an annual basis.
  • Maintain and promote professional ethical standards for self and others in clinic.
  • Maintain a high degree of initiative, judgement, discretion and decision-making to achieve organization objectives.
  • Maintain ability to establish organize, integrate and prepare quality control standards, organizational priorities, and deadlines.
  • Collaborate with the Nonsurgical Business Development Manager regarding staff education on quarterly sales training for all staff.
  • Detail oriented with the ability to create clear efficient policies and procedures followed by dedicated staff training to ensure that they are adopted wholeheartedly by the staff
  • Identify gaps in processes and strategically solve for complete resolution

Information Technology

  • Work with and resolve IT issues with network contractor to:
    • Develop plan for improvement and replacement of IT system and or components to maintain efficiencies in clinic wide computer system.
    • Recommend improvements and requirements for security issues related to HITECH regulations.

OTHER REQUIREMENTS:

  • Ability to work in a fast-changing, team-oriented environment.
  • Ability to work well both independently and as part of a team.
  • Ability to balance day-to-day execution and big-picture, strategic thinking.
  • Ability to sit for extended periods of time. Ability to lift and move a minimum of 25 #.
  • Ability to bend and lift overhead.

COMPENSATION:

  • Base wage plus additional project-based compensation plan. In the spirit of Lifetime relationships, additional bonus compensation will be offered after 2 years of service to include bonus compensation based on financial success of the company.

BENEFITS:

  • Four (4) Sciton Broad Band Light (BBL) Forever Young treatments per year for face and neck while employed ($650 x 4 = $2600 value).
  • Complimentary in-house discount for you for up to $5,000 annually, nontransferable.
  • Access to Friends/Family VIP Discount Program for two people annually.
  • Health/Dental Benefits/401K/Long Term Disability Insurance

 

DEPARTMENT:                  Administration

REPORTS TO:                     Physician, Managing Partner

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Company Information
  • Total Jobs 3 Jobs
  • State Texas
  • Zip 78749
  • How did you hear about us? I was referred by a Medical Aesthetic Representative
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