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Front Desk

2022-08-26 2022-10-25 Job Snob

Full Time

Beverly Hills

Job Summary: Serves as primary telephone person, directing all calls to the appropriate person. Acts as host/hostess, warmly greeting patients and notifying the appropriate staff members of their arrival. Demonstrates sensitivity to patient’s needs and requirements. Demonstrates superior telephone and interpersonal skills. Must present professional decorum at all times. Education and Experience:

  • High school diploma or equivalent.
  • Two years experience in physician practice.

Essential Skills and Abilities:

  • Exceptional articulate communication skills.
  • Able to demonstrate concern for patient’s problems.
  • Cares for patients as one would wish to be treated.
  • Conveys enthusiasm.
  • Ability to empathize with geriatric and disabled people.
  • Good problem solving skills.
  • Knowledge of Microsoft Word and Excel.

Responsibilities:

  • Telephone and Greeting
  • Answers telephone calls promptly.
  • Triages all calls to appropriate personnel.
  • Welcome patients.
  • Make appointments on an as-able basis.
  • Chart Administration
  • Makes certain that patient records are available and charge sheets are attached.
  • Registers all patients and checks insurance information.
  • Helps with filing as requested by supervisor.

Other Responsibilities

  • Backs up check-out and other staff members as needed.

Patient Check-Out

  • Processes patients at conclusion of visit. Reviews fee sheets for correct charges and diagnosis marked; enters information into computer.
  • Ensures patients understand their condition and treatment; provides any special instructions to patients upon leaving.
  • Ensures patient understands the doctor’s instructions.
  • Checks that patients have been given appropriate prescriptions.
  • Schedules return appointments for follow-up.

Administrative

  • Places telephone calls to new patients to confirm upcoming appointments and verifies information required of the patient at the time of appointment.
  • Places telephone calls to no-show appointments; reschedules as needed.
  • Provides back-up support on telephones.
  • Inspects reception room for neatness.
  • Performs other duties as required.
  • Assists other front office personnel as needed.

Preferred Applicants

  • Experience with plastic surgery
  • Experience with medical grade skincare lines

Job Type: Full-time

Benefits:

  • Health insurance
  • Paid time off

 

This Job Is Ideal for Someone Who Is:

  • Dependable — more reliable than spontaneous
  • Detail-oriented — would rather focus on the details of work than the bigger picture
  • High stress tolerance — thrives in a high-pressure environment

 

This Company Describes Its Culture as:

  • Detail-oriented — quality and precision-focused
  • Innovative — innovative and risk-taking
  • Outcome-oriented — results-focused with strong performance culture
  • People-oriented — supportive and fairness-focused
  • Team-oriented — cooperative and collaborative

 

Schedule:

  • Monday to Friday

 

 

Only candidates can apply for this job.
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Company Information
  • Total Jobs 1 Jobs
  • State California
  • Zip 90212
  • How did you hear about us? Other
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