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If you love interacting with people this exciting, fast-paced Cosmetic Dentist practice is the perfect place for you. This role is the first impression of our practice for our patients and sets the tone for everyone’s experience from that point forward. Our ideal candidate must have customer service or hospitality experience.

Great communication skills, and the ability to make an excellent first impression is critical for this role. Must be punctual, well-spoken with a positive attitude and a team player!

Job Responsibilities:

  • Telephone Skills: Must have the ability to have interactive, educational dialogue that leads the patient to schedule an appointment in our practice.
  • Waiting Time: Ensure that all clients have minimal wait times by monitoring the schedule flow, keeping technicians on track and informing clients if there is a delay in the schedule. Offer beverages to clients who wait and ensure they are comfortable. Maintain a neat and clean waiting room/reception area.
  • Liaison: Interact with vendors and reps, act as a liaison between them and manager.
  • Greeting: You will be responsible for warmly greeting clients, rebooking their next appointments, and executing all front office duties efficiently.
  • Client Information: Accurately input all client information into computer. Record any relevant notes. Upon each visit, confirm client information on file for accuracy, update any changes.
  • Maintenance: Perform opening and/or closing procedures.
  • Social Media: Lead all social media efforts, specifically plan, execute and report on campaigns driving consumer engagement

Job Requirements:

  • Ability to effectively communicate with clients about treatments, products, medical benefits, and center policies and procedures
  • The ability to follow a proven process and work well in a fast-paced environment
  • Ability to meet objectives and course correct when needed
  • Experience in a similar field strongly preferred
  • Previous¬† sales experience is preferred
  • Must be punctual, reliable and highly organized
  • Be efficient, detail-oriented and a quick learner
  • Comfortable using computers and applications, computer savvy
  • Knowledge of electronic medical records preferred
  • Must be friendly, upbeat and honest
  • Maintain poise under pressure and thrive in a fast-paced environment

Our compensation package includes:

  • Competitive pay with bonuses
  • Health and Dental Benefits
  • Employee discounts on services

 

 

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  • State California
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