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Front Office/Medical Assistant

2021-05-06 2021-07-05 Job Snob

Full Time

Newport Beach

Medical Aesthetics Practice in Newport Beach is looking to hire a  Front Office Receptionist; a Medical Assistant is preferred. 

Summary:
We are a cosmetic dermatology center looking for a front office/medical assistant that has a passion for Medical Aesthetics. Responsible for ensuring the smooth operation of the medical spa including the delivery of excellent customer service. Responsible for front and back office services such as greeting patients upon arrival at the office and coordinating their visit with appropriate staff members in an efficient and pleasant manner; also provides effective communication with patients calling by telephone.

Skills and Abilities:
• Superior interpersonal and communications skills.
• Outgoing and comfortable interacting with patients and staff
• Outstanding listening skills and ability to empathize with others.
• Appropriate sense of discretion in dealing with varied and difficult situations.
• Ability to convey an upbeat and positive attitude in all dealings with others, whether patients or staff members.
• Exceptional personal organizational skills to ensure outstanding customer service.
• Attentive to detail.

Responsibilities include:
• Office Triage: Greets each patient warmly and with a smile upon arrival, addresses patients by be, determines needs, and ensures efficient transfer of care to other staff members as appropriate.
• Monitoring of waiting room and back office: Regularly interacts with waiting patients to ensure each is comfortable. Reassures those patients subject to excessive waits and informs clinical staff of status as needed. Ensures office is orderly and clean throughout the day.
• Telephone Calls: Responsible for answering telephone calls to the practice. Greets each patient warmly by name and with an upbeat attitude, listens carefully, and follows phone protocol.
• Check Out Responsibility: collects payment from patient, schedules follow up appointment, ensures new patient has written post care instructions.
• Office Ordering: order supplies ~ Inventory
• Maintain Flexibility: cover shifts as office needs change, work with co-workers to cover vacations as needed.
• Other: perform other duties as assigned


We are looking for individuals who are outgoing, highly motivated, with experience in customer service. Experience in the medical aesthetic field is required. Two years in an aesthetic practice or medical spa is preferred. 

8 hour shifts, Monday- Friday (we require Saturday flexibility to include a Saturday a month)

Job Type: Full-time hourly rate depending on licensing and experience.

 

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Company Information
  • Total Jobs 1 Jobs
  • State California
  • Zip 92660
  • How did you hear about us? I was referred by a Medical Aesthetic Representative
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