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We are looking for a passionate Spa Manager to create an unrivaled customer experience for our Buckhead clientele and strong leadership of our Atlanta team.

Job Description
• Functions in goal-oriented team – respects monthly goals and ultimately accountable for monthly and annual medspa budgets
• Manages local market medspa operations including payment transactions, personnel scheduling, real-time personnel HR issues, resource planning, customer experience, & medspa aesthetics
• Orders, manages and tracks all medical, office and product inventories. Generates inventory records and tracks invoices
• Manages and promotes exceptional client experiences and focuses on customer satisfaction and service
• Implements daily, weekly and monthly medspa goals and assess employee performance
• Maintains a happy healthy work environment and that promotes brand and culture
• Plans and manages local market customer events in coordination with Director of Operations and local event coordinator
• Responsible for ensuring all documents, waivers, and licenses are completed by state law
• Works directly with Director of Operations to create ongoing staff coaching and education training plans
• Point of contact for all customer service issues related to products and services offered
• Manages membership initiatives and offers insight into local market conditions, trends and other pertinent demographics that impact sales
• Manages and trains staff and maintains a level of expertise on all products offered by the company as well as competitive products and industry trends
• Responsible for on-boarding, termination and training of staff
• Routinely coaches and trains subordinate team members
• Leads and participates in events (parties) – both onsite and offsite
• Direct Reports: Patient Care Coordinator, Advanced Aesthetic Nurses, Aestheticians

About Us

We are a retail medical aesthetic company who provides clients with contemporary, yet welcoming, retail boutiques to deliver high quality minimally invasive cosmetic services. We believe the needs of the medical aesthetics consumer have evolved beyond the industry landscape.  We believe excellence is achieved through attention to detail.

 

Competitive base + commission, full health benefits,  401k,  and PTO

More Information

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  • Total Jobs 1 Jobs
  • State Colorado
  • How did you hear about us? Kipper and Bree
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