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Office Manager

2021-10-26 2021-12-25 Job Snob

Full Time

Denver

We value teamwork, talent, honesty, and dedication. We offer industry-leading aesthetic skin care, injectables, lasers, and body treatments. 

GENERAL JOB DESCRIPTION 

The Office Manager is responsible for ensuring the front office runs smoothly, as well as managing each of the clinicians. The Office Manager must be a strong people-person, and be comfortable managing a large group of employees. They must set an example for not only the Patient Care Coordinators, but everyone in the clinic, and be the main point of contact for clinicians on a day-to-day basis. 

MAJOR DUTIES AND RESPONSIBILITIES 

  • Oversee and support all administrative duties in the office and ensure that the office is operating smoothly Coordinate appointments and meetings and manage staff schedules 
  • Supervise, mentor, train, and coach the office staff and delegate assignments to ensure maximum productivity Identify opportunities for process and office management improvement 
  • Design and implement new systems with the Director of Business Operations 
  • Purchase office supplies and products, and maintain proper stock levels 
  • Produce monthly reports on metrics for clinicians, new patients, and retention 
  • Meet one-on-one and in groups with all office staff to provide feedback, training, areas of improvement, etc. Maintain accurate inventory counts and levels 
  • Meet sales goals 
  • Maintain a safe office 
  • Ensure that office and clinical supplies do not exceed budget 
  • Together with the Aesthetic and Clinical Managers, asses and ensure competency of all clinicians Fluent and able to educate on electronic medical systems 
  • Manage all patient issues 
  • Oversee that leads and new patient metrics are being tracked properly 

MINOR DUTIES AND RESPONSIBILITIES 

  • Greet patients, answer a high-volume of incoming phone calls, and deliver concierge service 
  • Help at the front desk as needed 
  • Observe Patient Care Coordinators to ensure expectations are being met 
  • Be available for after-hours emergencies 
  • Communicate monthly marketing initiatives with all administrative and clinical personnel 

QUALIFICATIONS FOR THE JOB 

Education: 

  • Bachelors degree or equivalent 

Experience: 

  • Two years of experience in office management

KEY COMPETENCIES 

  • Must have exceptional attention to detail 
  • Strong organizational and time management skills, and ability to prioritize Must be a self-starter and driven 
  • Excellent communication and interpersonal skills 
  • Strong problem solving skills and analytical abilities 
  • Excellent computer skills
Only candidates can apply for this job.
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Company Information
  • Total Jobs 82 Jobs
  • State California
  • Zip 90293
  • How did you hear about us? I was contacted by a Job Snob recruiter/team member
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