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Operations Director

2021-04-06 2021-06-05 Job Snob

Full Time

Newport Beach

Our award winning and well-known surgery center and medical spa is hiring a full-time Operations Director in Newport Beach, CA.  This position is an executive leadership position that ensures our clinic mission statement is implemented, leading by example with a dynamic, positive, and detail-oriented team approach.

Education and Experience:

  • Minimum of 3 years of Medical Practice and Staff Management experience, preferably within a cosmetic dermatology or plastic surgery practice
  • Experience with Financial planning & Quickbooks

Compensation:

Comprises a combination of base salary plus performance-based incentives. Full-time benefits package at the top of the market.

Responsibilities:

  • Ensure clinic meets all state and federal laws as it pertains to Medical Clinic regulations, Medical and aesthetician licensing, malpractice coverage and clinic liability coverage.
  • Oversee hiring, training, and credentialing all employees.
  • Create and conduct staff training timeline with benchmarks to evaluate comprehension and demonstrate performance.
  • Responsible for initiating clinic and staff policy and procedures, improving current systems as needed.
  • Oversee daily clinic operations, patient scheduling, and flow, staffing, etc. First point of contact for patient concerns/complaints. Deal with patient complaints with an empathetic, solution-based response as per clinic policy.
  • Oversee clinic inventory and ordering processes to optimize vendor relations and reduce clinic expenses.
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