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Patient Care Ambassador

2022-04-25 2022-06-24 Job Snob

Full Time

San Francisco

World Renowned Facial Plastic Surgeon and Medical Spa in Pacific Heights is looking for a Rockstar Patient Care Ambassador for the Front office.

Ideal Candidate

  • Has a passion for beauty, cosmetics, and plastic surgery
  • Enjoys building customer relationships, including booking appointments and making suggesting treatments and products.
  • Excited about being a Patient Coordinator and helping patient “look their best”
  • Has Outstanding professional etiquette, both on the phone and in-person
  • Attention to detail and Ability to multi-task
  • Competency with computers and ability to learn new systems
  • Takes great pleasure in ensuring that all customers receive a 5-star experience
  • Extremely reliable and punctual
  • Extremely organized
  • The ability to multitask, prioritize, and organize with a consistently high level of accuracy
  • Must be a team player

Job Duties include

  • Answer and screen high volume of inbound phone calls
  • Manage appointments (scheduling, moving, and canceling appointments)
  • Actively promote the clinic, treatments, services, products, as well as programs, promotions and/or discounts available
  • Performs invoicing, and collects payments
  • Check-in patients
  • Clinical Photography
  • Help manage patient flow
  • Selling cosmetic and plastic surgery treatments to new and returning clientele
  • Perform opening and closing duties of the clinic
  • Efficiently provide basic office administrative support tasks including but not limited to mailing, faxing, sorting, typing and filing
  • Maintain a professional and clean work environment & appearance
  • Maintain complete confidentiality in all guest matters in accordance with company policy
  • Assist with other duties and projects as assigned by management

Requirements:

  • You have at least 1-2 years of experience in a relevant job

Compensation: $20-$25/hour

  • Must be fully vaccinated

 

 

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Company Information
  • Total Jobs 2 Jobs
  • State California
  • Zip 94115
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