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Plastic Surgery Coordinator

2021-12-17 2022-02-15 Job Snob

Full Time

Mountlake Terrace

We are looking to hire an exceptional Practice Care Coordinator for our expanding Plastic Surgery Practice and Ambulatory Surgery Center in the North Seattle area.  This is a rare opportunity in our practice, and our ideal candidate will have experience and a desire to continue building a career in the aesthetics field. Our practice and surgeons have an excellent reputation built on exceptional patient outcomes and care over many years. We offer a high base salary, PTO, Medical benefits, 401-k with match, and opportunity for career growth.

Lead Management

  • Effectively manages and follows up with all inbound leads and answers all emails/calls within a 24 hour period
  • Provides all leads with information on procedures, recovery, and cost estimates
  • Tracks all leads in the CRM database
  • Procures monthly reports of all lead tracking individualized to the surgeon– lead source, conversion rates, etc– to help assist the marketing team with lead source optimization
  • Tracks non-converting patients 

Surgery Counseling and Scheduling: 

  • Responsible for creating an unrivaled patient experience
  • Meets one-on-one with patients after consultation to provide them with all information regarding surgery
  • Provides patient education, coordination, and scheduling for plastic surgery patients
  • Acts as a point person for patients
  • Maintains an expert level of knowledge of all practice products and services
  • Works with insurance biller to help assist patients in the pre-authorization process
  • Works with the front desk to assist in scheduling preop and postop appointments

Marketing: 

  • Maintains database of all patient emails for the newsletter
  • Works directly with surgeons & marketing team to create and distribute newsletters
  • Works directly with website team to ensure the website is up to date and optimized 
  • Assists with social media
  • Keeps practice services, procedures, and products currently on the website. 
  • Benchmarks practice prices with competitors on a quarterly basis

 

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Company Information
  • Total Jobs 67 Jobs
  • State California
  • Zip 90293
  • How did you hear about us? I was contacted by a Job Snob recruiter/team member
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