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Patient Care Consultant

2022-08-01 2022-09-30 Job Snob

Full Time

Boston

Our Company

We are an award winning specialty cosmetics and plastic surgery company. Our innovative use of proprietary Airsculpt technology and the implementation of new, groundbreaking techniques further separates us from the rest of the current market. We feature skilled and extremely talented board-certified plastic and cosmetic surgeons, as well as highly-trained staff who are among the elite in the specialty cosmetic surgery industry. Our passion and dedication is to make the patient experience a truly remarkable one. Our business revolves around one singular unified mission. Providing our clients with extraordinary results, unparalleled safety, and exceptional care while exuding an overall luxury experience.

Overview

We are seeking a Patient Care Consultant who has outstanding communication skills and experience in consultative sales; an individual who is a self-starter with the passion to excel in everything they do. Someone who is comfortable working in an environment that is constantly changing, high-energy, with the ability to manage and prioritize multiple tasks. The Patient Care Consultant is a key link in our relationships with patients and must have the ability to connect with patients on an intensely personal level to instill trust and confidence.

Responsibilities:

Manage individual patient relationships:

● Educate patients about surgical & non-surgical options during phone inquiries as well as during office consultations

● Perform consultations during clinic hours, both in-person and virtual

● Discuss surgery costs with patients and facilitate their commitment to proceed

● Follow up with patients, as needed, after their consultation to ensure a smooth transition from consultation to surgery

● Serve as a patient advocate during patient visits

● Support patient needs and expand relationships with existing clientele

Sales:

● Understand the key drivers to successfully close sales, leveraging  company tools and resources to deliver them

● Develop and maintain effective working relationships with co-workers in the facility including physicians, clinical team and operational team as well as corporate staff who support the practice

● Responsible for achieving the monthly clinic revenue target

● Schedule surgery efficiently, with awareness and positive communication with the clinical and operational staff

Develop and maintain expert knowledge and understanding of:

● Our facility, core values, & our surgeons’ expertise

● Surgical body sculpting & non-surgical cosmetic procedures

Key Performance Indicators (KPIs): Meeting 100% of assigned monthly sales targets in accordance with Company Policies and Procedures.

We Offer:

Highly competitive compensation (base salary + bonus)

100% company paid health/vision/dental insurance

401-K

PTO

Sick Leave

Holiday Pay

Opportunities for career advancement

Only candidates can apply for this job.
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Company Information
  • Total Jobs 59 Jobs
  • State California
  • Zip 90293
  • How did you hear about us? I was contacted by a Job Snob recruiter/team member
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