The Patient Care Coordinator at our Aesthetic and Plastic Surgery Center is a foundational role for the business. We are looking for someone with exceptional communication skills and a successful record in aesthetic sales. The PCC will be directly responsible for selling a comprehensive suite of nonsurgical and surgical cosmetic treatments. Success in this role is measured by achieving and exceeding monthly sales goals and by staying ahead of weekly, monthly, and quarterly metrics.

About the Position

• Conduct one-on-one beauty strategy sessions, both virtually and in-office
• Uncover and deliver on patient’s needs, adding significant value through the patient journey
• Drive revenue across hundreds of patient accounts simultaneously, each at different stages of the sales cycle
• Take an entrepreneurial approach to manage your own opportunities by prospecting for leads, setting your own appointments, generating referrals, networking, and conducting marketing planning to develop and maintain your pipeline
• Provide status of leads and opportunities on a weekly basis to ensure response times and report on lead quality to the marketing team to assist with lead source optimization
• Effectively manage inbound leads by working collaboratively with internal partners to drive revenue
• Provide patient education, coordination, and scheduling for plastic surgery procedures
• Assist physicians and staff in coordinating patient care
• Function as primary liaison between patients, staff, and physicians
• Proactively improve performance through coaching and feedback provided by management

Requirements

• 3+ years of demonstrated success in a fast-paced, consultative plastic surgery or aesthetic sales environment. Prior experience in Plastic Surgery, or a similar role in Dermatology or a Medical Spa required!
• Strong ability to identify a business challenge and provide solutions
• Outstanding verbal communicator
• Experience managing accounts with an online CRM (Hubspot, or similar)
• Have the ability to learn and apply new concepts quickly
• Bachelor’s degree preferred but not required

Benefits

• 15 days of PTO per year (pro-rated based on hire date)
• 401K Plan with Company Matching (after 1 year)
• Paid Holidays
• Health Stipend
• Discount towards cosmetic products and services (after 1 year)
• Emphasis on your learning and development
• Family-knit culture and community

Pay: $75,000.00 – $200,000.00 per year

Schedule:

• Monday to Friday