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We are a multi-center brand looking for a dynamite Patient Care Coordinator for our new location.

Patient Care Liaison

  • Responsible for creating an amazing customer experience for all patients

  • Respects and adheres to our culture

  • Maintains an expert level knowledge of all company products and services as well as competitive products and industry trends

  • Acts as the point person for all patients from escorting them within the facility to providing both pre-and post-procedure guidelines for care, recovery and optimal results

  • Maintains detailed records within the patient management system with respect to patient procedures, outcomes and other required medical input

  • With the Practice Manager, coordinates customer post visit product swag, samples and giveaways.

  • Manages individual patient consulting for company products and services

  • Proactively and within the individual patient needs, cross-sells other company products and services on a consultative basis

Education / Experience Requirements

  • Bachelor’s degree preferred or comparable industry experience

  • 2-5 years concentrated experience in medical aesthetics, laser treatments, injectables, and all other premium aesthetic services is preferred.

  • Medical CRM

Work Skills

  • Exceptional written and verbal communication skills

  • Ability to thrive in a fast-paced, customer-service oriented collaborative team environment

  • Social media management experience

  • Ability to function independently with minimal supervision

  • Ability to work well independently, in a team environment and with remote employees

  • Team player mentality

  • Strong sense of ownership and urgency

  • Extremely detail-oriented

  • Self-starter and passion for learning

  • Strong organization skills and ability to multi-task in a fast-paced environment

More Information

Only candidates can apply for this job.
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  • Total Jobs 41 Jobs
  • State California
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