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Patient Care Coordinator / Front Office

2021-04-26 2021-06-25 Job Snob

Full Time

Beverly Hills

A growing plastic surgery office with a bi-coastal presence in Beverly Hills and Miami is currently looking for a highly motivated and detail-oriented person to join our Beverly Hills team. The position will be a hybrid Front Office / Patient Coordinator designed to allow for growth in your management of operations and growth of the practice.

Responsibilities:

  • Responding and engaging to new patient inquiries via phone and/or email
  • Explaining all procedures in a confident and comprehensive manner
  • Being able to answer patient questions before and after surgery
  • Quoting fees for procedures; promoting the physician and the practice in a professional manner
  • Verifying eligibility and benefits with insurance companies; obtaining prior authorization for procedures
  • Scheduling surgery dates for patients; coordinating surgery schedules with other medical offices and facilities
  • Coordinating scheduling with out-of-town patients; coordinating patient aftercare as needed
  • Acting as a liaison between patients and the provider
  • Communicating with the billing team and following up on insurance claims
  • Representing the practice with a positive and professional image at all levels; having a willingness to participate in marketing efforts through social media
  • other duties as assigned.

The candidate must possess:

  • Have excellent customer and communication skills
  • Be highly accurate and detail oriented with strong organization skills
  • Maintain high ethical standards; possess the ability to prioritize and multi-task
  • Have good computer skills; be energetic and reliable; be a team player and work well with others
  • Self-motivated
  • Have experience with Microsoft Office, Adobe Acrobat, and CPT terminology
  • Knowledge of using Nextech EHR, practice management software, and CRM systems is preferred
  • Prior experience working in the plastic surgery field is helpful
  • Professional demeanor and polished appearance
Only candidates can apply for this job.
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Company Information
  • Total Jobs 9 Jobs
  • State California
  • Zip 90293
  • How did you hear about us? I was contacted by a Job Snob recruiter/team member
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