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Patient Experience and Marketing Coordinator

2022-05-02 2022-07-01 Job Snob

Part Time or Full Time

Pasadena

If you love doing the things listed below, then this job is for you!

Duties & Responsibilities

  • Answering phones, texts, engaging with clients through social media, and scheduling patients. (Ever thought you’d get paid to play on social media and chat with friends/potential friends?)
  • Performing administrative tasks (following up with clients, preparing for the client, put together items needed for postcare, inventory, checking clients in and out, go over pricing, etc.) (Think of a casual dinner party- we want to make sure everything is prepped and ready so we can enjoy our friends instead of being stuck in the kitchen).
  • Nurture Potential Clients
  • Help clients with intake forms.
  • Educate Clients regarding treatment and memberships.
  • Assist provider if asked, cleaning up after patients (sanitize the area, etc.)
  • Occasionally manage Instagram and FB accounts; increase engagement, coordinate and post content, stories, engage with followers through posts and direct messaging, etc.
  • Design any internal marketing products, posters, banners, flyers, etc. (Let your creativity soar-Canva experience is a plus!)
  • Research and brainstorm creative marketing ideas to help boost our minimally invasive aesthetic treatments.
  • Monitor website for areas of potential updating, revising and improvement (There’s always room to improve- and we cannot wait to hear your ideas!)
  • Discuss skincare/accessories with clients (Who does not love skincare- especially great quality skincare that works!)
  • Can sell/upsell without seeming like they are “selling.” (Because the truth is we are really serving not selling-but people need to be informed and we are the experts to teach them).
  • Other responsibilities and clerical tasks as needed.

This is a part-time position with the possibility of growing into full time.  This position will be a combination of working remote and in the office.
Preferred Qualifications

  • Formal marketing education, prefer 2-3 years of similar experience.
  • Must be passionate about social media and the aesthetic industry!
  • Previous dermatology/aesthetic medicine/and sales (especially cosmetic sales) experience is preferred, but not required.
  • Proficient in Microsoft office, IG, Yelp, and Facebook
  • Bilingual is a plus! (PS: I speak 4 languages.)

What Makes Us Awesome
We are boutique, high-end, family oriented Medical Spa. We pride ourselves in the experience and education we provide as well as the relationships we build with our clients.  Our relationships start from the moment we first get into contact with our client, to the moment they book their next treatment- and beyond!  We do not “sell”, we serve.  We provide services that help individuals take care of themselves, build confidence, and feel refreshed. We are getting busier and in order to maintain this high level of service, we need someone like you to be our friendly Client Experience and Marketing Coordinator.  That is right!  Someone who is compassionate and can problem solve.  Someone who has strong interpersonal skills to help manage clients, clerical, and administrative tasks.  Someone who is self-sufficient and is a self-motivator.
As a culture, though we work independently not needing to be told what to do- we all know and communicate to ultimately work as a team looking for things to make the practice stronger and more efficient.  This makes the train ride smooth and the journey beautiful!  We also believe work should be fun.  And if it isn’t – you aren’t doing it right!

How to Apply
Excited to work with a company that appreciates you and where you can serve others, build relationships, and have fun?  Then we just need the following emailed to info@ananyaaesthetics.com:

  • Please attach a PDF of your resume and brief cover letter
  • And provide a 1-minute video letting us know why you are the right candidate for the position.

Pay:

  • 18-23/hour + Perks

More Information

Only candidates can apply for this job.
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Company Information
  • Total Jobs 1 Jobs
  • State California
  • Zip 91101
  • How did you hear about us? I was referred by a colleague
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