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Practice Manager

2022-03-18 2022-05-17 Job Snob

Full Time

Bellevue

World-class plastic surgery practice in Bellevue is looking for a full-time Practice Manager. This is a boutique practice that has strict standards of service and care.

As a well-established and reputable practice, this role requires a high level of critical thinking at all times, the ability to multi-task, and a sharp sense of responsiveness to patients and team members in order to keep all operations flowing.

The practice manager is responsible for planning, organizing, implementing, and maintaining strategies and initiatives in the following key areas:

Office Operations

  • Weekly review of consultation and surgery schedule, recommends necessary changes
  • Weekly review of staff “to-do” lists and patient waitlist
  • Conducts monthly review of inquiries with PCC and OC to ensure inquiry response policy is followed
  • Conducts bi-monthly review of upcoming marketing strategy and develops marketing schedule/outline w/Marketing Manager
  • Works regularly with IT to resolve problems, coordinate projects
  • Financial
  • Weekly review of financial reports to ensure practice and provider financial goals a reached
  • Conducts mid-month meeting with provider staff to review financial reports and ensure goals are reached (if needed)
  • Works with accountant and reviews monthly financial reports
  • Reviews, reconciles, and codes office credit card statements
  • Maintains billing file system and reconciliation of admin./misc. invoices (Reviews and approves)
  • Personnel
  • Creates and implements job postings
  • Supervises the development and revision of job descriptions/hiring requirements
  • Conducts screening of potential candidates, conducts phone interviews, and coordinates in-person/working interviews
  • Creates job offer letter and presents to candidate
  • Ensures all new employee registration paperwork completed and filed
  • Maintains staff files, ensures required forms are completed and up to date
  • Maintains staff schedule and develops/coordinates training scheduled (if applicable)
  • Maintains staff review schedule
  • Maintains staff PTO requests and schedule
  • Recommends staff merit increases, promotions, and disciplinary actions
  • Reviews/verifies staff timecards/commission reports
  • Maintains staff healthcare benefits
  • Leadership
  • Engage and support staff and medical director in problem-solving and improvement
  • Provide direction to practice in supporting the organization’s mission, vision, values, and goals.
  • Provide support to staff and medical director during periods of change
  • Act as a role model in providing customer-based patient care
  • Work to maintain high morale and job satisfaction among all Practice Management staff
  • Promote the development of self-directed teams and projects
  • Practice positive communication skills with the medical director, staff, and maintain vendor relations
  • Assume project leadership by initiating strategy and delegating tasks
  • Other duties as assigned

Qualifications/Experience

  • Minimum two years’ experience as Office Manager, with increased responsibility, in a surgical practice – plastic surgery experience preferred.
  • Experience with email and Internet applications
  • Knowledge of practice management software
  • Ability to prioritize work flow in a fast-paced environment
  • Understanding of efficiency, urgency, and patient flow in a medical practice
  • Ability to perform effectively in stressful situations with willingness to adapt and initiate appropriate changes
  • Pleasant speaking voice and demeanor
  • Portrays professional quality through communication, conduct, and polished presentation

Benefits: LUCRATIVE COMPENSATION PACKAGE!

Competitive wage based on experience, health+dental+vision insurance after 90-day probation, 401-k, PTO, life insurance, profit-sharing, discounted services

Only candidates can apply for this job.
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Company Information
  • Total Jobs 101 Jobs
  • State California
  • Zip 90293
  • How did you hear about us? I was contacted by a Job Snob recruiter/team member
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