Position Title: Front Desk Sales Associate Location: University Park- Dallas, TX Job Type: Full-Time Salary: $17–$20/hour (based on experience) + Commissions Reports To: Clinic Manager Coordinates With: Injectors, Estheticians, Nurses, Wellness Team

Full Body Wellness & Medical Aesthetics

Our front desk team does more than greet clients—they are the face and voice of our brand. We’re looking for someone passionate about aesthetics, driven by service, and confident in supporting the sales process. You’ll not only manage the guest experience but also help guide clients toward solutions that make them feel confident and cared for.

Summary:

This hybrid role blends top-tier hospitality with clinic sales. You’ll be the first impression, last touchpoint, and a trusted resource for clients throughout their experience. Ideal for someone passionate about beauty, wellness, and creating genuine connections—with a knack for both service and sales.

Guest Experience & Customer Service

• Greet every guest warmly and professionally
• Provide new patient tours and ensure a comfortable environment
• Walk clients through check-in/check-out processes
• Offer hospitality that exceeds expectations

Sales & Treatment Consultation Support

• Educate clients on services, packages, and skincare products
• Upsell services and recommend treatment plans (under provider guidance
• Drive front-end sales for promotions, packages, memberships, and products
• Work with the team in achieving revenue targets

Appointment & Admin Management

• Schedule appointments and confirm visits
• Maintain accurate client records, consent forms, and medical histories
• Coordinate with providers to ensure seamless service flow
• Process payments, apply discounts, and manage POS system

Communication & Brand Representation

• Represent BLPC brand values in all client interactions
• Answer phones, emails
• Follow up with leads and ensure appointment retention

Retail & Inventory Oversight

• Keep retail shelves organized and well-stocked
• Learn product ingredients and benefits to support client recommendations

Team Collaboration

• Support injectors, estheticians, and medical providers with scheduling and communication
• Participate in team huddles, trainings, and promotions
• Provide insights from client feedback to improve services and experience

Ideal Candidate Will Be:

• Polished, personable, and professional
• Fast & Eager Learner
• Sales-savvy and passionate about aesthetics & wellness
• Comfortable discussing skincare products and treatment options
• Detail-oriented, organized, and proactive
• A natural team player with a positive, problem-solving attitude

Qualifications:

• High school diploma or equivalent (some college preferred)
• Minimum 2 year of customer service or front desk experience (medspa/ wellness/ functional medicine preferred) and sales
• Strong communication and interpersonal skills
• Comfortable using booking/scheduling software
• Prior experience with consultative or retail sales
• Familiarity with HIPAA standards

Schedule:

• 8-hour shifts
• Not routine but must be available for evenings and/or weekends and events as needed.

Benefits:

• Health Insurance Option
• Paid time off
• Employee discounts
• Professional development support
• Flexible scheduling

Physical Requirements:

• Comfortable in a fast-paced, multitasking environment