Medical Spa Manager

OverviewA premier medical spa is seeking a dynamic and experienced Medical Spa Manager to lead operations, ensure financial goals are met, and deliver exceptional client care. This can potentially be a dual role, allowing a strong leader to apply expertise in both business management and aesthetic treatments. The ideal candidate will foster a team-oriented environment, drive revenue growth, and set a high standard for performance and client satisfaction.

Responsibilities

• Oversee daily spa operations to ensure a seamless client experience.
• Provide leadership, coaching, and professional development to team members.
• Recruit, onboard, and train staff to uphold the highest standards of service.
• Monitor team performance and implement strategies to meet key performance indicators (KPIs).
• Develop marketing initiatives to drive revenue and client retention.
• Manage social media outreach with regular content updates.
• Oversee scheduling, inventory, and supply management for efficiency.
• Ensure compliance with health, safety, and regulatory standards.
• Analyze business metrics to identify opportunities for growth.
• Utilize electronic medical records (EMR) to manage client relationships.
• Promote memberships and educate clients on benefits.
• Maintain cleanliness and organization of treatment rooms.
• Manage budgets, expenses, and financial reporting to ensure profitability.
• Perform clinical aesthetic treatments as needed.
• Stay current with industry trends and serve as a mentor to team members.

Physical Demands

• Prolonged standing.
• Frequent use of hands, reaching, and arm movement.
• Ability to lift or move items weighing up to 25 pounds.

Requirements

• Licensed medical professional with expertise in aesthetic treatments (Esthetician License preferred).
• Licensed Laser Safety Officer (state-specific preferred).
• Advanced certification in medical aesthetics and laser technology.
• Strong leadership and interpersonal skills.
• Exceptional attention to detail and commitment to service quality.
• Proven ability to manage financial data and develop business strategies.
• 3+ years of spa management experience preferred
• Professional demeanor and appearance.
• Willingness to work evenings and weekends as needed.
• Knowledge of human anatomy and aesthetic procedures.
• Please still apply even if you do not hold all of these requirements.

Technology Proficiency

• Familiarity with Apple devices, Microsoft Suite, G-Suite, SharePoint, Zoom, and social media platforms.
• EMR system proficiency.
• Basic understanding of lighting for client photography.

Compensation & Benefits

• Competitive salary based on experience and qualifications.
• Employee discounts.
• Commission and bonus opportunities.
• 401(k) benefits.

Schedule & Work Location

• Full-time/Part-time availability.
• Monday to Friday, with weekends as needed.
• In-person role at a state-of-the-art facility.

Ideal Candidate Attributes

• Self-motivated with a strong track record in sales and lead conversion.
• Highly organized with extraordinary attention to detail.
• Goal-driven, adaptable, and able to multitask effectively.
• Warm and welcoming demeanor to enhance client experience.
• Strong integrity, work ethic, and a positive attitude.
• Professional presentation in both attire and communication.
• Proven success in plastic surgery or cosmetic sales preferred.
• Ability to educate clients on pre/post-treatment care, procedure expectations, and long-term treatment plans.

This is an exciting opportunity to join a leading medical spa where you can drive growth and be at the forefront of the aesthetics industry. Apply today to take the next step in your career!