Patient Care Consultant
Job Info
Job Description
Our CompanyWe are an award winning specialty cosmetics and plastic surgery company. Our innovative use of our proprietary technology and the implementation of new, groundbreaking techniques further separates us from the rest of the current market. We feature skilled and extremely talented board-certified plastic and cosmetic surgeons, as well as highly-trained staff who are among the elite in the specialty cosmetic surgery industry. Our passion and dedication is to make the patient experience a truly remarkable one. Our business revolves around one singular unified mission. Providing our clients with extraordinary results, unparalleled safety, and exceptional care while exuding an overall luxury experience.
OverviewWe are seeking a Patient Care Consultant who has outstanding communication skills and experience in consultative sales; an individual who is a self-starter with the passion to excel in everything they do. Someone who is comfortable working in an environment that is constantly changing, high-energy, with the ability to manage and prioritize multiple tasks. The Patient Care Consultant is a key link in our relationships with patients and must have the ability to connect with patients on an intensely personal level to instill trust and confidence.Responsibilities:Manage individual patient relationships:● Educate patients about surgical & non-surgical options during phone inquiries as well as during office consultations● Perform consultations during clinic hours, both in-person and virtual● Discuss surgery costs with patients and facilitate their commitment to proceed● Follow up with patients, as needed, after their consultation to ensure a smooth transition from consultation to surgery● Serve as a patient advocate during patient visits● Support patient needs and expand relationships with existing clienteleSales:● Understand the key drivers to successfully close sales, leveraging company tools and resources to deliver them● Develop and maintain effective working relationships with co-workers in the facility including physicians, clinical team and operational team as well as corporate staff who support the practice● Responsible for achieving the monthly clinic revenue target● Schedule surgery efficiently, with awareness and positive communication with the clinical and operational staffDevelop and maintain expert knowledge and understanding of:● Our facility, core values, & our surgeons’ expertise● Surgical body sculpting & non-surgical cosmetic proceduresWe Offer:Highly competitive compensation (base salary + bonus)100% company paid health/vision/dental insurance401-KPTOSick LeaveHoliday PayOpportunities for career advancement
Key Responsibilities
- Perform consultations during clinic hours, both in-person and virtual
- Discuss surgery costs with patients and facilitate their commitment to proceed
- Follow up with patients, as needed, after their consultation to ensure a smooth transition from consultation to surgery
- Schedule surgery efficiently, with awareness and positive communication with the clinical and operational staff
- Responsible for achieving the monthly clinic revenue target
Qualifications
- Background in sales preferred
Browse All Applicants
Apply For This Job
This will update your default profile information.