We are seeking a versatile individual with exceptional communication skills and proven leadership experience to join our team as a Practice Manager in White Plains, NY. The ideal candidate is self-motivated, organized, and committed to excellence and should thrive in a fast-paced, ever-changing environment and excel at managing multiple priorities. The Practice Manager must maintain a composed and reassuring presence for both patients and staff. This full-time position is based in our clinic.

Our ideal candidate will approach this role as if managing their own small business, adept at navigating competing priorities while maintaining a calm and reassuring demeanor for patients and employees alike.

Responsibilities:

• Efficiently manage day-to-day operations of a multi-physician cosmetic surgery practice, overseeing both medical and non-medical staff.
• Implement and uphold center operations in alignment with our values, policies, and procedures.
• Lead recruitment, training, and coaching efforts.
• Optimize scheduling and practice flow to enhance the patient experience.
• Supervise daily center operations, including staff scheduling, reconciliation, and ensuring operational compliance.
• Ensure legal and accreditation compliance according to federal, state, and local regulations
• Support and enforce policies related to patient safety, quality improvement, and infection control.
• Oversee administrative and facility functions, including mail processing, maintenance coordination, and adherence to regulatory requirements.
• Provide operational guidance, support, and training to all practice staff members, including front office staff, nurses, and internal sales teams.
• Serve as a cultural role model within the practice and address any employee relations issues.
• Collaborate with physicians to ensure an exceptional patient experience.

Minimum Job Qualifications:

• Minimum of 5 years of management experience, preferably in plastic surgery or a medical spa setting.
• Bachelor's degree preferred.
• Professional demeanor and excellent interpersonal skills.
• Self-directed with a flexible and enthusiastic attitude.
• Strong attention to detail and organizational abilities.
• Exceptional written and verbal communication skills.
• Passion for fostering personal and professional growth in others.
• Customer-focused mindset with a compassionate approach.

Benefits & Perks:

• Competitive health, dental, and vision insurance options.
• Life insurance coverage equal to 1x base salary, along with Short-Term and Long-Term Disability benefits.
• Retirement benefits including 401(k) & Roth IRA plans.
• Paid time off, including vacation, sick days, and company holidays.

Salary/Compensation:

• Base salary plus bonus potential.
• Full compensation packages commensurate with candidate experience and relevant licenses or certifications.