We are hiring for the position of a full time Patient Coordinator/Sales Consultant in Los Angeles, CA. Our clinic is a highly intimate, private and upscale med-spa located in Los Angeles and New York City. It is vital that you are comfortable corresponding and spending time with high profile clients. Complete discretion and privacy is an absolute must.

This is a tremendous growth opportunity for the ideal candidate that has excellent customer service and communication skills, is highly detail oriented and able to multitask, especially under stressful situations. The right person will genuinely add to our current team and evolve with the company long term, not just simply come in and do a job.

Experience with hospitality and sales in high end environments is required. Some medical experience is preferred.

Additional Responsibilities:Responsible for being available in the rare instance of patient emergenciesPerform other tasks that may be assigned or requested in an effort to facilitate the growth of the practiceParticipate in optional but recommended social media photo shoots which are designated as an opportunity to grow clienteleResponsible in meeting with the physicians and other patient coordinators weekly to ensure the patient experience from front end to back end is up to parPerform follow ups with patients through messaging system from previous day and a few weeks post treatment to ensure they are happy and to answer any treatment related questions. Schedule appointments if necessaryEducate clients about the treatments we offer, how they work, the expected results, and how much they cost, in a non-robotic, helpful mannerPerform consumer sales duties. Highly suited for an experienced “closer” when selling products and treatments available in office to clientsHandle day-to-day office operationsOrder supplies and assist other team members when available to ensure operations run smoothlyHave ongoing patient service / satisfaction relationship - Make sure they are happy, and that their questions or concerns are met are addressed in a prompt manner, possibly including weekends and some off hour times

Additional Requirements:Be willing to take initiative and be assertivePatients expect you to know the answer to all of their questions; therefore confidence in delivery is a mustCan take direction and constructive criticism wellCome up with creative ideas, and participate in bigger picture conversations when pertaining to long term visionBe intuitive to people's needs and show emotional intelligence as well as forethoughtKnow how to correspond effectively first and foremost, as well as quicklyWilling to work late hoursMaintain successful client relationshipsBe reliable, responsible and trustworthyHave a proactive, positive, and results-oriented approach to workCourteous and friendly attitudeHave a passion, love, knowledge and curiosity for skin, beauty and the future of physical aestheticsFlexibility to handle various kinds of requestsPrompt, with a supreme eye for detail and strict organization skillsOn time for scheduled shift

This Company Describes Its Culture as:

Detail-oriented -- quality and precision-focusedOutcome-oriented -- results-focused with strong performance culturePeople-oriented -- supportive and fairness-focusedTeam-oriented -- cooperative and collaborative

Benefits: Medical health insurance, PTO – personal, sick, holidays, vacation, 401(k)